Company Description

The Ward Law Group, recognized as one of the Best Places to Work for consecutive years, is where your work truly matters. We serve our community with compassion and excellence, empowering our employees to deliver real results for our clients.
We foster a collaborative, innovative, and high-accountability environment where each team member contributes to meaningful outcomes. Our culture values faith, accountability, leadership, loyalty, and service — to our clients, teammates, and community.
Join a firm where professional growth meets purpose and where every role contributes directly to life-changing client results.
Headquartered in Miami Lakes, with offices in Manhattan and Orlando, The Ward Law Group is expanding nationally, with upcoming locations in New Jersey and Texas.

Job Description

Compensation: USD $1,000+ per month (based on experience)

Please submit your resume in English.
Role Overview
This is a Virtual Assistant position as an independent contractor. Paid time off and healthcare benefits are not provided.




Full-time availability is required for a 40-hour workweek with two days off. Depending on business needs, one weekend day may be included in your schedule.
Key Responsibilities
Preferred Qualifications:
- Answer, screen, and route incoming calls to the appropriate team member
- Take and relay messages or transfer calls to voicemail when staff are unavailable
- Log phone calls and upload documents into the online document management system
- Provide clerical support to office staff, including faxing, copying, and file organization
- Maintain regular communication with clients and respond to questions
- Obtain insurance coverage information in a timely manner
- Follow up on medical treatment and confirm continuity of care
- Request and obtain medical records and billing statements from providers
- Communicate with insurance companies regarding treatment status and update adjuster information in the system
- Perform additional admi

📌 Bilingual (English/Spanish) Plaintiff Personal Injury Client Support Representative (Remote)
🏢 The Ward Law Group, Pl
📍 Guarne