We are seeking a professional and results-driven Accounts Receivable Collections Associate to join our growing team at Vert Environmental.
In this role, you will manage outstanding customer balances and ensure timely collection of payments. You will play a key role in maintaining healthy cash flow by following up on delinquent accounts, resolving billing issues, and building professional relationships with clients to facilitate successful collections.
What You’ll Do
● Contact customers via phone, email, and written communication to collect overdue payments
● Follow up consistently on delinquent accounts to reduce aging balances and resolve payment discrepancies
● Research and resolve payment discrepancies, ensuring accounts are accurate and up to date
● Apply customer payments and maintain accurate financial records ● Process credit card payments, issue credits, and make account adjustments as needed
● Negotiate payment plans when appropriate to support collections efforts ● Respond to inbound calls, answer questions, and route inquiries as needed ● Perform data entry and maintain detailed account documentation ● Collaborate with internal teams such as Sales, Billing, and Customer Service to resolve account issues
● Support continuous improvement of collections processes and workflows
Requirements
● 2 to 3 years of experience in Accounts Receivable, collections, or a similar role
● Proficiency in billing and invoicing using QuickBooks
● Strong understanding of accounts receivable processes, billing, and collections best practices
● Proven ability to track down outstanding payments, investigate issues, and resolve discrepancies effectively
● Advanced proficiency in Microsoft Office Suite, Google Work
📌 Accounts Receivable (Colombia)
🏢 Vert Environmental
📍 Colombia
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