Bridge Showroom
is a multi-brand wholesale fashion showroom representing a curated portfolio of contemporary European brands across key US markets. We’re growing our Customer Success team and looking for a relationship-driven, detail-oriented CSA to join us.
What We’re Looking For
- 2–3 years in Customer Success, account management, or client-facing roles
- Wholesale, fashion, or B2B retail background preferred
- CRM experience (Zoho a plus); organized, proactive, and self-managed
- Warm communicator who builds trust naturally
- English required · Spanish a strong plus
Skills & Competencies
- Strong interpersonal and communication skills, warm, professional, and confidence-building with buyers
- Exceptional organizational skills and ability to manage a high volume of accounts without losing the quality of service
- CRM proficiency (Zoho preferred); comfortable with Google Workspace, and virtual meeting tools
- Detail-oriented with strong follow-through, nothing falls through the cracks
- Proactive and self-managed, able to work independently in a remote environment without daily supervision
- Comfortable handling complaints and difficult conversations with composure and professionalism
- Fashion or wholesale industry knowledge preferred; genuine interest in the product world is a plus
- Bilingual (English/Spanish) strongly preferred, given the account base
Bridge Showroom is actively building out its Customer Success department. As the team grows, additional scope and leadership opportunities may open up for the right person.