This is a remote position.
About Optizon

Optizon is a thriving e-commerce company behind multiple successful brands sold on Amazon.com. Our vision of delivering a 6-star experience to our customers through best-of-breed systems, data, and AI-powered innovation propels us forward and is at the heart of how we conduct our business. We are headquartered in Melbourne, Australia, but have a remote and dynamic team spread across various regions worldwide.

About the Role

We are looking for a highly skilled Head of Marketplace Operations to lead and optimize our Amazon operations across multiple brands. This is a senior, hands-on leadership role suited for someone with deep Amazon marketplace expertise, strong operational instincts, and the ability to drive performance across supply chain, customer experience, and AI-driven strategy in a fast-paced environment.

Key Responsibilities

Marketplace Operations – Amazon Focus
Oversee day-to-day Amazon operations across multiple brands, ensuring optimal performance across listings, account health, pricing, fulfillment, and compliance.




Manage growth initiatives including new product launches, keyword optimization, promotions, and advertising strategies.
Monitor sales velocity, customer metrics, and profitability across brands to guide strategic decision-making.
Resolve high-impact issues with Amazon (e.g., listing suspensions, chargebacks, policy violations) quickly and effectively.
Supply Chain & Fulfillment
Direct end-to-end supply chain operations including procurement, inventory forecasting, 3PL coordination, and FBA/FBM logistics.
Optimize inventory turnover and working capital while avoiding stockouts and overstock.
Collaborate with sourcing teams and suppliers to improve lead times, reduce cost of goods sold (COGS), and strengthen vendor reliability.
Ensure seamless integration of systems across order management, logistics, and warehouse operations.
Customer Experience & Support
Lead customer service strategy across all

📌 Head of Marketplace Operations (Colombia)
🏢 Optizon
📍 Colombia