We are seeking a talented individual to join
Marsh
. This role will be based in
Bogotá, Colombia.
This is a hybrid role that has a requirement of working at least three days a week in the office.
The
Project Risk Project Administrator Supervisor
is a dual role which includes providing day-to-day coaching for managers and non-managers to ensure a productive and engaged team including managing resource planning and monitoring workflows; additionally, the role includes project administration. He or she builds relationships with internal and external business partners, working alongside business leaders to provide centralized servicing with transparency and accountability across the client delivery lifecycle.
We are Marsh McLennan, an innovative company providing 150 years of knowledge and experience in the areas of risk, people and strategy. We help our clients navigate the complexity, unfolding new possibilities in the most pressing issues of our time.
We will count on you to:
- Supervise a team of Project Administrators to ensure expectations are met.
- Effectively coach and develop team members to help achieve goals including oversite of established process, accuracy and timely delivery of client support work.
- Build effective relationships with external partners outside of the Bogota site to provide service delivery excellence when supporting our clients, including leading and/or participating in stakeholder engagement sessions.
- Contribute and oversee process improvement efforts to increase efficiency
- Manage staffing capacity to maintain adequate staffing and build talent.
- Actively engage in the overall on-boarding process, including interviews of new hires up through the time colleagues are fully integrated into production.
- Ensure a high level of client satisfaction by leading team to deliver high quality client service activities.
- Follow all Marsh compliance, professional and transparency standards.
- Serve as the primary client contact on specific