Our Purpose
*Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.*
Title And Summary
Analyst, Billing Operations

Analyst, Billing Operations Overview
The Billing Services department provides centralized billing for products and services billed to customers using the Mastercard Consolidated Billing System (MCBS). MCBS supports the billing for all MasterCard branded transactions, Cirrus/Maestro switch fees, assessment fees, and various other fees.

Our mission is to provide core billing services, drive billing assurance, provide value added services, and enable growth as Mastercard advances commerce globally.

Role





Analyze and respond to inquiries from other MasterCard support teams on billing related questions.

Set up Customer information within the billing system (Add, Change, and Delete)

Implement new Billing Events and Customer Specific Rates

Provide timely and accurate responses, while always putting the customer first

Perform credit memo and manual billing calculations. Process the associated calculations in the Simple Billing Tool and verify proper approvals were obtained per policy.

Provide ad hoc reporting analysis for internal and external customers

Participate with audit & independent accounting firms to provide details on current controls, assist with inquiry of controls, ensure adherence to controls, and identify control improvements

Maintain ownership of assigned functions, communicate status as appropriate, and maintain desktop procedures to support controls

Analyze billing data, identifying trends and revenu

📌 Analyst, Billing Operations (Bogotá)
🏢 Mastercard
📍 Bogotá