*Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.*
Title and Summary
Senior Analyst, Billing Operations
Mastercard is a general leader in the payments industry, committed to connecting and empowering businesses and individuals around the world. As a Mastercard AR Portal Administration, you will play a critical role in our mission to enable secure and convenient transactions while safeguarding financial ecosystems. You will join a dynamic team focused on managing and optimizing our Portal processes to ensure the smooth operation of our payment network.
Role
As an AR Portal Administration,
your primary responsibility will be to manage and oversee the portal activities related to outstanding payments and debts within the organization. You will be responsible for on-boarding process for portals and ensuring invoices compliant with relevant regulations and internal policies.
• Assist in the onboarding process for customers into payment and invoicing portals.
• Set up and maintain accurate customer profiles in relevant portals.
• Coordinate with customers to ensure all portal requirements are met (documentation, authentication, etc.)
• Troubleshoot and resolve portal-related issues promptly.
• Upload invoices and credit notes to customer portals with accuracy and adherence to deadlines.
• Verify upload invoices to ensure alignment with customer requirements and company policies.
• Serve as the primary point of contact for portal-related queries from customers and internal teams.
• Liaise with internal stakeholders, suc