Working Hours: This position requires availability for a night shift schedule of 9:00 PM to 9:00 AM. Candidates must be able to reliably work these hours as part of their regular work schedule.
We are a rapidly growing Plaintiff's Elder Abuse & Personal Injury practice located in Los Angeles, CA. We are currently seeking an experienced Personal Injury Intake Specialist to join our dynamic team.
We are proud of our commitment to and vision of providing clients with the highest level of service. The idóneo candidate will be someone who wants the chance to make a difference for our clients and contribute to our firm as a whole.
What we provide:
-A team environment guided by respect and care
-An investment in technology and processes for our team
-A challenging, fast paced, and interesting case load
-A very competitive salary
-Growth opportunity and a collaborative team environment, in addition to a competitive benefits package, including medical, dental and vision options and paid parking.
General Statement of Responsibilities
The Personal Injury Intake Specialist is the first point of contact for potential clients seeking representation for personal injury cases at Javaheri & Yahoudai, A Professional Law Corporation. This includes, but is not limited to, cases involving:
- Auto accidents (car, motorcycle, rideshare)
- Slip and falls & premises liability
- Dog bites
- Elder abuse & neglect
The Intake Specialist plays a critical role in assessing case viability, gathering accurate client and incident details, and providing a compassionate and professional experience that reflects the firm’s commitment to exceptional client service. This position requires attention to detail, strong listening skills, and the ability to work under time-sensitive conditions.
Essential Responsibilities
Client Intake & Screening
- Answer inbound calls, online form submissions, and direct referrals within established timeframes.
- Use approved intake scripts to
📌 Intake Specialist (Bogotá)
🏢 J&Y Law Firm
📍 Bogotá
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