We are seeking experienced Virtual Professionals based in the Philippines.
This is a fully remote opportunity for a Supervisor & Project Manager (Food Supply Chain Operations).
Applicants who include a short introduction video with their application will receive priority consideration.
Because this position operates in a remote environment, candidates must be comfortable participating in video meetings and maintaining clear verbal communication.
ROLE TITLE
Supervisor & Project Manager (Food Supply Chain Operations)
ROLE SUMMARY
This position is responsible for overseeing day-to-day operational execution across Cureate's food supply chain network, including buyer support, vendor coordination, onboarding activities, fulfillment management, and event logistics.
This is not a traditional inbox management or message-forwarding role. You are accountable for ensuring that operational processes remain connected and functional from order placement through fulfillment, delivery, and customer experience.
You will manage communication channels, address fulfillment issues,
oversee onboarding completion, coordinate stakeholders, and ensure that operational commitments are tracked through completion.
The environment is fast-moving and execution-focused. Priorities can change quickly, information may be incomplete, and operational decisions often need to be made before perfect clarity exists.
Success in this role requires initiative, ownership, and sound judgment. Candidates who prefer detailed instructions before taking action, avoid operational problem-solving, or hesitate during time-sensitive situations are unlikely to thrive in this position.
CORE RESPONSIBILITIES (EXECUTION-DRIVEN OPERATIONS)
1. Customer Communication & Inbox Management (SAME-DAY RESPONSE EXPECTATION)
Serve as the primary operational contact across shared inboxes supporting buyers, vendors, and internal teams
Ensure all incoming communications receive a response within the same business day
Prioritize inquiri