Our Purpose

Mastercard powers economies and empowers people in 200+ countries and
territories worldwide. Together with our customers, we’re helping build
a sustainable economy where everyone can prosper. We support a wide range of
digital payments choices, making transactions secure, simple, smart and
accessible. Our technology and innovation, partnerships and networks combine to
deliver a unique set of products and services that help people, businesses and
governments realize their greatest potential.

Title and Summary

Analyst, Billing Operations

Analyst, Billing Operations Overview:
The Billing Services department provides centralized billing for products and
services billed to customers using the Mastercard Consolidated Billing System
(MCBS). MCBS supports the billing for all MasterCard branded transactions,
Cirrus/Maestro switch fees, assessment fees, and various other fees.

Our mission is to provide core billing services, drive billing assurance,
provide value added services, and enable growth as Mastercard advances commerce
globally.

Role




Analyze and respond to inquiries from other MasterCard support teams on billing
related questions.
Set up Customer information within the billing system (Add, Change, and Delete)
Implement new Billing Events and Customer Specific Rates
Provide timely and accurate responses, while always putting the customer first
Perform credit memo and manual billing calculations. Process the associated
calculations in the Simple Billing Tool and verify proper approvals were
obtained per policy.
Provide ad hoc reporting analysis for internal and external customers
Participate with audit & independent accounting firms to provide details on
current controls, assist with inquiry of controls, ensure adherence to controls,
and identify control improvements
Maintain ownership of assigned functions, communicate status as appropriate, and
maintain desktop procedures to support controls
Analyze billing data, identifying trends and revenue issue

📌 Analyst, Billing Operations (Bogotá)
🏢 Mastercard
📍 Bogotá