Job Description

We are looking for a detail-oriented, client-focused Account Manager to own the execution of our done-for-you (DFY) coaching experience for Better Work Executive, our premium tier for senior and executive job seekers. You will manage client relationships end-to-end, including leading client calls, producing high-quality deliverables (Targeting Reports, resumes, touchpoint communications, etc.), and coordinating closely with our coaching team to make sure every client feels supported and moves forward with confidence.

This is not a generic support role; you'll be doing the presente work behind our clients' career transitions and speaking with them directly, so precision, ownership, strong writing, and confident verbal communication all matter.

Your Key Responsibilities
- Build and refine Targeting Reports, translating each client's background into focused role personas and positioning strategy.
- Tailor resumes with strict factual accuracy, no invented or inferred experience
- Draft and send client touchpoint communications (kickoff messages, progress updates,



recaps) in a direct, professional tone.
- Own each client's Inbound Networking Strategy end-to-end: set up the LinkedIn Momentum Tool account and targeted comment lists, then personally engage and comment on behalf of the client to build visibility and connections.
- Own each client's Outbound Networking Strategy end-to-end: set up the Dripify integration and outreach targets, then personally handle outreach messaging and follow-up. The tool automates sending, but you own the strategy, personalization, and conversations that follow.
- Build the client's Prep Strategy and Research Package ahead of interviews.
- Build the Research & Analysis Package for negotiation sessions.
- Move clients into the Alumni Program after their exit interview.
- Serve as the main point of contact for a portfolio of executive clients throughout their engagement.
- Run kickoff calls and gather the context needed for a

📌 Account Manager (Medellín)
🏢 Better Work Career Coaching
📍 Medellín