Job Overview:

We are looking for a dedicated and detail-oriented Port Logistics Coordinator to join our dynamic team In this role, you will be responsible for managing the flow of information and ensuring accurate documentation for the import, export, and movement of cargo. You will serve as the primary interface between operations, carriers, customers, truckers, port authorities, and governmental agencies to ensure a seamless cargo handling experience. Your efforts will ensure timely resolution of any issues and maintain the highest standards of customer service.

This position requires a minimum of B2-level proficiency in English . The role is based on-site at our office in Bogotá (El Chicó).

Key Responsibilities:

Documentation & Data Management
- Verify and process documentation for import/export containers, including Bills of Lading, delivery orders, and customs clearance.
- Ensure accurate data entry of cargo information into terminal operating systems and customer databases.
- Track and monitor cargo movements, ensuring timely updates to customers and internal teams.




- Prepare and distribute daily, weekly, and monthly reports related to cargo status, volumes, and customer transactions.

Operational Coordination
- Liaise with terminal operations, stevedores, shipping lines, and trucking companies to ensure smooth cargo handling.
- Obtain dangerous cargo certificates and port permits from carriers or agencies. Prepare required documents for drivers.
- Coordinate the delivery of breakbulk cargo with the shipping line, agency, trucking companies, and related departments.

Customer Support & Communication
- Serve as the primary point of contact for customers regarding shipments, schedules, and documentation.
- Respond to inquiries related to availability, vessel schedules, gate operations, and demurrage charges.
- Address and resolve customer complaints and service issues in a timely and professional manner.
- Communicate terminal policies, procedures, and any o

📌 Port Logistics coordinator (Bogotá)
🏢 BraveUS BPO
📍 Bogotá