For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years
Role Overview
At Job Duck, we are looking for a friendly and service oriented Virtual Legal Receptionist to be the welcoming voice and primary point of contact for clients and callers. This role is essential in creating a professional and positive first impression while ensuring all communications are routed efficiently and accurately. You will play a key role in supporting daily operations by managing inbound calls, coordinating communication, and maintaining excellent client service standards. The adecuado candidate is personable, dependable, highly organized,
and enjoys working in a fast paced environment where every interaction matters.
Schedule:
Monday to Friday from 7:00 AM to 6:00 PM EST (USA)
Your Responsibilities Will Include but Are Not Limited To:
- Providing general information regarding the firm and its services
- Answering and managing incoming phone calls professionally and promptly
- Ensuring all callers receive a positive and professional experience
- Supporting daily administrative and communication needs as assigned
- Assisting with translation during meetings when necessary
- Scheduling and coordinating appointments as needed
- Transferring calls to the appropriate attorneys, paralegals, or departments
- Serving as the first point of contact for clients, prospective clients, and business partners
- Following up with individuals who miss scheduled appointments
What We’re Looking For:
- At least one year of experience working as a virtual receptionist or provi