Position Summary

We are seeking a seasoned Recruitment Lead to help direct our Bogota recruitment team. In this role, you will spearhead high-level strategic hiring initiatives across all levels, ensuring our recruitment practices closely align with the company's objectives.

Please note that proven leadership experience and a strong background in recruiting within the BPO industry are strict requirements for success in this role.

Responsibilities:
- Lead and mentor a team of Recruitment Specialists, fostering a collaborative, high-performance team culture through regular 1:1 coaching, skill-development sessions, and continuous feedback
- Partner with the Recruitment Manager to drive departmental strategy, optimizing workflows to meet complex organizational objectives while maintaining peak team engagement
- Execute data-driven leadership by monitoring KPIs, managing departmental budgets, and auditing recruitment trackers to ensure operational excellence
- Maintain excellent collaboration and working relationships with support areas




- Work with the Recruitment Marketing team to align business needs and ensure a healthy, consistent candidate pipeline
- Manage multiple recruitment processes simultaneously and maintain accurate records for both Staff and Associate vacancies
- Demonstrate exceptional discretion and sound judgment when handling HR affairs, including resolving disputes and interpreting organizational policies
- Actively champion the Horatio culture and values within the team and ensure it is reflected in all professional interactions with team members, candidates and stakeholders

Required Skills/Abilities:
- Exceptional near-native English communication skills
- Proven expertise in BPO recruitment, demonstrating a deep mastery of high-volume metrics and industry speed
- Strategic leadership aptitude with the ability to scale operations and mentor professional recruiters
- Demonstrated strategic leadership mindset to effectively support, scale, and opti

📌 Recruitment Lead (Bogotá)
🏢 Horatio
📍 Bogotá