We don’t just offer jobs; we build careers. As a general leader in customer experience and business services, we provide a dynamic environment where your talent, passion, and ambition drive real success.
Why Join Us?
With decades of global leadership and a strong presence in Colombia, we are the #1 provider of digital business services. Our culture is built on innovation, diversity, and professional growth. By joining our team, you become part of a world-renowned company recognized for excellence and commitment to its people.
Your Role:
As an Account Manager, you will:
- Manage and optimize a portfolio of existing business accounts, serving as the primary point of contact and trusted advisor for your clients.
- Conduct proactive outbound outreach to engage clients, understand their business objectives, identify challenges, and uncover opportunities for performance improvement.
- Monitor account performance through data analysis, key metrics, and business trends to identify areas of opportunity and improvement.
- Build trusted relationships with clients by delivering consultative guidance and influencing business decisions through insights, best practices, and tailored recommendations.
- Partner with clients to develop long-term success strategies focused on account retention, client satisfaction, continuous optimization, and sustainable growth.
What We Offer:
- Salary:
$5.000.000 COP.
- Performance Bonuses:
Up to 30% of your salary. ($1.500.000)
- Contract:
Indefinite term.
- Schedule:
42 hours per week. Monday to Friday.
- Growth:
Opportunities for professional development in a fast-paced global environment.
What You Need to Succeed in This Role:
- Experience:
Minimum 2 years of professional experience in B2B sales and account management.
- Languages:
Advanced English proficiency C1.
- Commercial Skills:
Experience managing B2B client relationships, identifying growth opportunities and driving revenue within accounts.
- Tec