On behalf of
FinTech Client #1
, SD Solutions is looking for a talented
Manager, Virtual Card Supplier Enablement

We are seeking a hands-on, results-driven front-line Manager to lead the day-to-day execution of our virtual card supplier enablement operation. This role is responsible for directly leading a team of 7–10 supplier enablement specialists who enable our customers’ suppliers to accept virtual card payments through outbound calls and email campaigns. This role is focused on the day-to-day: coaching specialists in the moment, driving consistency and quality across the team, and keeping the operation running efficiently against enablement targets and daily activity goals.

Our supplier enablement operation is high-volume and metrics-driven, and the team’s success in enabling suppliers onto virtual card has a direct impact on company revenue and the payment experience we deliver to customers and their suppliers. The idóneo candidate is a metrics-driven operator who knows how to motivate and get the most out of a front-line, outbound team,



holds a high bar for customer experience, and actively leverages AI and modern tooling to make the team faster, more consistent, and more effective.

*SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.*

Responsibilities:
- Coach, develop, and motivate the team day-to-day.
Provide real-time, hands-on coaching, feedback, and regular 1:1s to 7–10 virtual card supplier enablement specialists — building skills in outreach, objection handling, and enablement — and create an energized, accountable culture that sustains high performance and addresses issues promptly and fairly.
- Drive consistency and quality.
Ensure specialists follow standard operating procedures and quality standards consistently — from outreach approach to accurately documenting payment instructions and delivery methods — so suppliers are enabled to accept virtual card payments correctly the first t

📌 Team Lead (Medellín)
🏢 SD Solutions
📍 Medellín