Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.

We are looking for dynamic individuals with a passion for helping people to join our fast-paced Customer Service team. We are entrepreneurial-minded organization that welcomes and support individual ideas and strategies.

Responsabilities:
- Communicating with customers and responding to their queries (via phone, email or fax) in a professional and timely manner.
- Track and Trace large volume of customer orders
- Entering, updating and processing customer orders on various interfaces.
- Ensure daily delivery schedules are adhered to, and all necessary documentation is returned to head office in an accurate and timely manner
- Handle client complaints provide appropriate solutions and alternative within the time limits: follow up to ensure resolution.
- Ensure and confirm pickup and delivery appointment for drivers




- Communicate specific freight requirements and procedures to drivers and ensure customers are well informed.
- Research and resolve all transactional problems to ensure reporting is reconciled in a timely manner
- Maintain co-operative working relationships among team and internal staff

Requirements
- 2+ years of sales and account management experience in transportation and logistics field is preferred
- Recent college or university degree in Marketing or Business-related field is required
- Previous experience in an analyst role and or in pricing function is an asset
- Ability to understand the business processing requirements using technology and conceptualize creative solutions to implement them
- Experience working B2B sales involving complex deals is an asset
- Strong knowledge and understanding of the sales planning process
- Strong verbal, written, and presentation skills & strong inte

📌 After Hours Dispatcher (Bogotá)
🏢 Charger Logistics
📍 Bogotá