Drive Operational Excellence That Strengthens Client SuccessTurn strategic priorities into seamless execution while building trusted client relationships in a fast-moving cybersecurity environment. The Operations & Client Success Specialist connects leadership, teams, and customers to accelerate delivery, remove blockers, and strengthen service excellence. Gain integral exposure, meaningful ownership, and career growth with Emapta-an exceptional opportunity designed to reward top 1% talent with a premium employee experience.SnapshotEmployment Type: Indefinite Term ContractWork Setup: Hybrid (3 days per week in office and two days per week remotely)5 days work weekWork from home arrangement20 vacation days in totalFully-customized Emapta laptop and peripheralsDirect exposure to our clientsDiverse and supportive work environmentUnlimited upskilling through Emapta Academy courses (Want to know more? Visit https://emapta.Com/training-calendar/)QualificationsRequired Qualifications3-5 years of experience in operations, account management, project coordination, or a similar roleStrong written and verbal communication skills with a professional and concise communication styleProven ability to manage priorities, coordinate multiple tasks, and meet deadlinesHigh level of ownership, accountability, and reliabilityStrong attention to detail with the ability to summarize information clearly for leadershipProficiency in business tools, including email, spreadsheets, presentation software, and collaboration platforms such as Microsoft Teams, Zoom, or SlackPreferred QualificationsBackground in staffing, outsourcing, professional services,



or a similar client delivery environmentExperience supporting a senior leader or sales/account owner as a primary operational partnerFamiliarity with CRM or ATS platforms, reporting, and process documentationAbility to collaborate effectively across multiple time zones and adapt to changing prioritiesResponsibilitiesTranslate discussions and high-level requirements into clear tasks, timelines, and actionable follow-upsCoordinate with recruiting, delivery, operations, finance, and other internal teams to remove blockers and keep initiatives on trackAbout the ClientOur client is an innovative technology company transforming how organizations manage complex cybersecurity compliance requirements through intelligent automation and continuous monitoring. Serving businesses operating in highly regulated industries, the company delivers scalable software solutions that simplify governance, improve operational efficiency, and strengthen compliance readiness. Backed by deep industry expertise and a commitment to innovation, it continues to help organizations confidently navigate evolving security standards while accelerating sustainable business growth and long-term success.Join the Top 1% Talent. A Better Career. A Better Life.Join Emapta Latam and contribute to our legacy of transforming global outsourcing. Since 2010, Emapta has pioneered personalized outsourcing solutions, empowering businesses to thrive with bespoke teams and seamless integration. Our commitment to excellence is reflected in our state-of-the-art facilities, competitive compensation, and a supportive work environment that fosters professional growth. With over 1,200 clients worldwide and a team of more than 12,000 talented professionals, Emapta continues to set new standards in the industry.#J-18808-Ljbffr

📌 Operations & Client Success Specialist (Cundinamarca)
🏢 Emapta Global
📍 Cundinamarca