Description

Position at FiltaGlobal Colombia SAS

Location: Work From Home – Bogotá, Cali, Medellin Only
Schedule: Monday- Thursday 8:00 AM – 5:30 PM; Friday, 8:00 AM – 5:00 PM (Aligned with North American Eastern Time)
About the Company
This is a fast-paced, high-growth startup rapidly scaling across thousands of multi-unit restaurant locations. Operating in an ambitious 200mph environment, the company values personal accountability, proactive problem-solving, and pragmatic leadership.
They’re now looking for a Client Success/ Onboarding Specialist to join their growing team in a remote setup.
Why You’ll Love Working With Us
- An indefinite contract that includes all the Colombian government benefits (13th-month salary, unemployment insurance, interest on unemployment insurance, health care service, pension, labor risk administration, 15 vacation leaves per year of service).
- 2 paid Family Days per year.
- 3 Paid Time Off (PTO) per year.
- Paid birthday leave. - Only for clients who sign after June 9th 2025.




- Private healthcare with dental insurance for the employee and one dependent.
- Computer will be provided + internet allowance.
- Member Wellness Program.

What You’ll Be Doing
You’ll be part of the Customer Success function, supporting post-sale onboarding, system integration, and financial data reconciliation. Your key tasks will include:
- Lead multi-unit restaurant and franchise accounts through post-sale onboarding, channel integration, and official platform launch.
- Configure software against client channels, POS systems, delivery platforms, and bank feeds.
- Audit and reconcile financial and operational data to ensure complete figures accuracy prior to account go-live.
- Lead engaging onboarding sessions for restaurant operators, executives, and CFOs.
- Triage setup blockers and initial technical issues directly with product and engineering teams.
- Leverage AI tools daily to streamline onboarding workflows, troubleshoot configurations, and maintain

📌 Client Onboarding Specialist (Bogotá)
🏢 FiltaGlobal
📍 Bogotá