Description
Business Operations Coordinator (Operations, Billing & Workflow Coordination)
Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours (EST Required)
About the Role
At Pavago, one of our clients is hiring a Business Operations Coordinator to support the day-to-day execution of business operations across CRM management, billing, scheduling, crew coordination, client communication, and administrative workflows.
This is a highly execution-focused role where success comes from maintaining operational accuracy, keeping systems organized, and ensuring nothing falls through the cracks. You’ll work directly with the Owner to support daily operations, manage multiple workflows, and help the business run efficiently through strong organization and follow-through.
If you’re detail-oriented, systems-driven, and enjoy bringing structure to fast-moving environments, this role is an excellent fit.
What You’ll Own
Operational Coordination
- Support daily operational workflows to ensure smooth business performance.
- Assist the Owner with administrative coordination and operational execution.
- Monitor workflows and proactively identify operational gaps or inefficiencies.
- Ensure tasks and updates are completed accurately and on time.
CRM & Data Management
- Maintain accurate records within CRM systems, including client information, job data, and scheduling details.
- Organize digital files across:
- Microsoft Excel
- OneDrive
- CompanyCam
- Internal systems
- Maintain clean, organized, and accurate operational data.
- Prevent discrepancies that may impact reporting, scheduling, or billing.
Billing & Invoicing
- Process invoices accurately and on schedule.
- Verify billing aligns with completed work and operational records.
- Monitor accounts receivable and follow up on outstanding balances.
- Coordinate with accounting to maintain organized financial documentation.