Epic Patient Access, RTE & Referrals Analyst

Location: Kondapur, Hyderabad

Work Mode: Work from Office (5 Days a Week) – No Work from Home / No Hybrid

Shift Timings: 5:30 PM – 2:30 AM IST (Aligned with U.S. Eastern Time)

Job Summary:

We are seeking an experienced Epic Patient Access, RTE & Referrals Analyst to join our healthcare IT team. The adecuado candidate will have hands-on experience in implementing, configuring, supporting, and optimizing the Epic Patient Access suite, including Real-Time Eligibility (RTE) and Referrals. The candidate will work closely with patient access, registration, scheduling, revenue cycle, and clinical teams to streamline patient intake, insurance verification, referral management, and front-end revenue cycle processes.

Key Responsibilities
- Configure, maintain, and support the Epic Patient Access, RTE, and Referrals applications.
- Gather, analyze, and document business and operational requirements from patient access, scheduling, and revenue cycle stakeholders.
- Design, build, test, validate,



and deploy Epic Patient Access enhancements and system changes.
- Configure and support patient registration, insurance verification, eligibility checks, referral workflows, and authorization processes.
- Support Real-Time Eligibility (RTE) transactions and troubleshoot payer connectivity and eligibility issues.
- Build and maintain referral workflows, work queues, scheduling rules, and insurance-related configurations.
- Troubleshoot application issues and provide timely production support.
- Participate in Epic implementations, upgrades, optimization initiatives, and enhancement projects.
- Perform unit testing, integrated testing, and User Acceptance Testing (UAT).
- Develop and maintain build documentation, workflow diagrams, technical specifications, and support documentation.
- Collaborate with other Epic application analysts to ensure seamless integration with Cadence, Prelude, Resolute, MyChart, and other Epic modules.
- Ensure all

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