You will play a pivotal role in creating memorable moments for our players and ensuring the success of our sports communities. Your responsibilities include

Daily Player Engagement Proactively engage with players before and after their games to provide support, answer queries, and ensure they have a seamless experience.

Enhance Game Experience Continuously monitor and improve the overal player experience, focusing on match quality and app usability.

Problem Solving Investigate and identify potential issues, innovating solutions to address them promptly and effectively.

Review Management Analyze player ratings and take both reactive and proactive actions to enhance positive reviews and prevent negative ones.





Customer Support Excellence Deliver highquality customer support to address any questions, concerns, or issues players may encounter before or after their games.

Overall Player Satisfaction Strive to create a joyful and hasslefree gaming experience, leaving players delighted with our service.
Bolsa de trabajo Colombia ofrecemos puesto de Customer Support Representative para el sector de Atencion a clientes en la empresa GoodRec de Bogotá, D.C.. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Jornada completa.

📌 Customer Support Representative (Bogotá)
🏢 GoodRec
📍 Bogotá