Job Title

Service Reliability EngineerAbout your business area / department:

The Amadeus Cloud Services (ACS) organization, part of Platform Infrastructure Engineering (PIE), provides the cloud platform foundations that power Amadeus products worldwide. ACS delivers secure, scalable, and resilient cloud capabilities across Kubernetes, OpenShift, networking, observability, automation, storage, and operations.

As part of a general organization, you will contribute to the design, operation, and continuous improvement of OpenShift-based platforms that enable thousands of applications to run reliably and efficiently across Amadeus.

Summary of the role:

As a Cloud SRE Engineer (OpenShift), you will be responsible for ensuring the reliability, availability, scalability, and operational excellence of the Amadeus cloud platform.

You will work closely with platform engineering, operations, security, networking, and application teams to automate infrastructure, improve platform resilience, reduce operational toil,



and provide a world-class Kubernetes/OpenShift experience for internal customers.

You will leverage Site Reliability Engineering (SRE) principles to drive platform stability, observability, automation, and continuous improvement while supporting critical production environments.

In this role you'll:
- Operate and continuously improve large-scale OpenShift and Kubernetes platforms.
- Ensure platform reliability, availability, performance, and resilience through SRE practices.
- Automate operational activities using Infrastructure as Code and GitOps methodologies.
- Support platform lifecycle management, including upgrades, patching, and configuration management.
- Troubleshoot complex infrastructure, networking, storage, and container platform issues.
- Develop and maintain automation solutions using Terraform, Ansible, Git, and CI/CD pipelines.
- Define and monitor SLIs, SLOs, and platform performance indicators.
- Enhance observability through monitoring, log

📌 Service Reliability Engineer (Bogotá)
🏢 Amadeus
📍 Bogotá