Description
Operations Coordinator – Remote
Operations | Process Coordination | KPI Reporting | Cross-Functional Support
Position Type: Full-Time, Remote
Working Hours: U.S. Client Business Hours
Location: Remote (LATAM, South Africa, Pakistan, Eastern Europe Preferred)

About the Role
At Pavago, one of our clients is hiring an Operations Coordinator to support day-to-day business operations across multiple departments while ensuring workflows remain organized, projects stay on track, and leadership has clear visibility into operational performance.
This is a highly organized, execution-focused role where you’ll coordinate recurring operational processes, maintain reporting systems, update documentation, and improve communication across teams. You’ll work closely with leadership and cross-functional departments to ensure priorities move forward efficiently and nothing falls through the cracks.
If you enjoy improving processes, managing multiple priorities, and bringing structure to fast-moving operations, this role is built for you.

What You’ll Own
Process Coordination




- Track operational workflows across finance, HR, customer service, logistics, marketing, and operations.
- Ensure recurring processes are completed according to timelines and SOPs.
- Identify bottlenecks and escalate operational issues proactively.
- Coordinate deliverables, deadlines, and follow-ups across departments.
- Help maintain accountability and operational consistency across teams.

Data Management & Reporting
- Maintain KPI dashboards, trackers, and operational databases.
- Prepare weekly and monthly performance reports.
- Monitor workflow efficiency, productivity, and operational metrics.
- Ensure reporting is accurate, organized, and delivered on time.
- Support leadership with ad hoc reporting and operational analysis.

Documentation & SOP Management
- Maintain and update SOPs, operational guides, and workflow documentation.
- Organize documentation across Google Drive, Notion, SharePo

📌 Operations Coordinator (Colombia)
🏢 Pavago
📍 Colombia