At Novonesis, we are driven by the power of biology to create sustainable solutions that benefit people, nature, and the planet.
Management responsibilities
- Develop the account to reach business goals and high customer satisfaction.
- Develop joint account plan involving internal key stakeholders and customer.
- Provide input for financial processes.
- Propose new solutions.
- Provide input to IGM and General Marketing in terms of e.g. general account trends, competition, industry dynamics.
Operational day-to-day responsibilities
- Establish and drive account teams.
- Coordinate internal stakeholders /mobilize the Novozymes organization (including key stakeholders).
- Ensure close dialogue with Supply Operations (CSR & Demand planning) with respect to order handling and accurate demand plans.
- Handle customer complaints.
- Develop and maintain close relationships with customers.
- Turn business, industry development and customer needs into sales opportunities.
- Proactively identify and drive new opportunities drive opportunity and pipeline management (you could combine opportunity and threat management) and develop action plans to deliver/mitigate.
- Identify competitive threats at accounts and inform by registering relevant information in Salesforce and follow-up on planned measures.
- Ensure mitigating actions are taken to minimize impact of threat.
- Install a high level of customer ownership and industry focus.
- Responsible for archiving customer information, including data and secure it is filed appropriately in Salesforce/SAP.
- Utilize customer and insight-based sales approach.
Required skills, knowledge and abilities
- M.Sc. or B.Sc. degree (Sales/Marketing and/or Technical).
- Minimum 3-5 years of relevant job experience, preferably in chemical or biochemical sciences.
- Prior account management experience with demonstrated sales pipeline management abilities.
- Interpersonal skills to be able to communicate and
📌 Sales Account Manager (Bogotá)
🏢 Chr. Hansen Colombia S
📍 Bogotá
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