Description
We are looking for an organized, proactive person with a strong service mindset to join the LATAM Technical Service team. This role will be key to ensuring operational stability, continuity of technical services, and compliance with the service levels agreed with our customers.

The position will be responsible for executing, coordinating, and following up on administrative and operational activities related to technical service requests, resource scheduling, work order management, equipment traceability, contracts, spare parts, calibration tools, and support for internal processes.

This position Serve as an integrating point between customers, field engineers, local leaders, contracts, logistics, internal areas, and information systems, ensuring an aligned, efficient, traceable, and results-oriented operation.

The person in this role will actively contribute to identifying improvement opportunities, supporting operational control, and strengthening area processes while maintaining high standards of performance and customer experience





This role is responsible for executing and controlling the operation with a focus on service stability, making operational decisions that impact contracts, spare parts, and service levels.

It fully manages requests, resource coordination, and case follow-up, ensuring continuity and eligibility of technical services. The role is responsible for spare parts supply management, ensuring timely availability for service execution and directly contributing to the achievement of our service levels.

It acts as an integrating point among customers, field engineers, contracts, logistics, internal areas, and information systems, ensuring an aligned, efficient, and results-oriented operation. This role is an active participant in area initiatives and projects, contributing to the identification of improvement opportunities, operational control, and process strengthening, while ensuring high standards of performance and customer exp

📌 Technical Service Analyst (Bogotá)
🏢 Fortive
📍 Bogotá