About Us:
We are a fast-growing, VC-backed (Venture Capital) retail audit and execution platform that leverages shoppers and CVAI (Computer Vision AI) to diagnose planogram compliance and empower merchandising, category management, and other workflows.

We were founded after experiencing the black-box nature of retail firsthand. You’ll be working with a small, dedicated, and fast-moving team that deeply respects one another.

Mission:
You are an extension of each brand’s retail team. The mission of this role is to own, work with, and grow the retail businesses of a portfolio of Hetal’s CPG (Consumer Packaged Goods) brand customers.
You will use our platform—its data, analytics, photo visibility, and merchandising coordination—to help brands work with brokers + retailers to design the shelf better and ensure its execution to its highest degree.





Key Responsibilities & Outcomes:
● Retain 90% of customers, expand ACVs (Annual Contract Value) throughout the year, and ensure renewals with better terms.
● Ensure a high degree of satisfaction by seeing that we have delivered value to each customer at least once per month in forms like category management analyses, merchandising coordination, or general visibility.
● Listen to customers: Identify customer needs and KPIs and guide them on how we will help achieve the desired results.
● Be one step ahead: Proactively identify risks, opportunities, and recommendations to improve platform outcomes.
● Onboard customers quickly and effectively (

📌 Account Manager (Bogotá)
🏢 BMNS
📍 Bogotá