*This role is remote and open to Latin America working EST, CST or PST hours*

We're Search Atlas, the all-in-one agentic marketing platform. AI-native from day one. We're not joining a category, we're defining it.

This role will be reporting to the CRO. We're looking for someone to lead our Implementer team. Six people doing hands-on technical SEO for clients who pay real money and hold real opinions about it. You'll manage the team, take the calls nobody else wants to take, and keep the work moving. If your team escalates an issue they need your help solving a problem or hopping on a customer call is a tough scenario for you, this is not the role.

What you'll own
The team
Automating and optimizing process through the platform and agentic solutions
Six Implementers reporting to you
Weekly 1:1s, coaching, and performance conversations
Daily team sync and daily lead huddle with the other Team Leads
Capacity and project planning
Quarterly team objectives and time tracking approvals

Escalations and conflict




You take the client call when the team can't resolve it or the topic is too complex, like contracts
Bring the temperature down first, then drive the fix with Product, Engineering, and Billing
Own accounts at risk of churning, including the post mortem and the offboarding conversation
Track open escalations across the team until they actually close

Client relationships and Quality
You make sure that every account is handled well by the team
You own the quality bar for onboarding and implementation run by the team and make sure nothing gets missed
Meet with new prospects who approach the team wanting to join the program to assess fit
Lead strategy reviews when an account is under pressure or underperforming

SEO and technical problem solving
Diagnose schema errors, indexation issues, traffic drops, and migration fallout
Find root cause instead of passing it along
Confirm the fix actually worked before you close it out
Reason through platform and integration failur

📌 Technical Account Lead (Colombia)
🏢 Search Atlas
📍 Colombia