Interested in a career that matters?
At Novonesis, we are driven by the power of biology to create sustainable solutions that benefit people, nature, and the planet.
Management responsibilities
Develop the account to reach business goals and high customer satisfaction.
Develop joint account plan involving internal key stakeholders and customer.
Provide input for financial processes.
Propose new solutions.
Provide input to IGM and Integral Marketing in terms of e.g. general account trends, competition, industry dynamics.
Operational day-to-day responsibilities
Establish and drive account teams.
Coordinate internal stakeholders /mobilize the Novozymes organization (including key stakeholders).
Ensure close dialogue with Supply Operations (CSR & Demand planning) with respect to order handling and accurate demand plans.
Handle customer complaints.
Develop and maintain close relationships with customers.
Turn business, industry development and customer needs into sales opportunities.
Proactively identify and drive new opportunities drive opportunity and pipeline management (you could combine opportunity and threat management) and develop action plans to deliver/mitigate.
Identify competitive threats at accounts and inform by registering relevant information in Salesforce and follow-up on planned measures.
Ensure mitigating actions are taken to minimize impact of threat.
Install a high level of customer ownership and industry focus.
Responsible for archiving customer information, including data and secure it is filed appropriately in Salesforce/SAP.
Utilize customer and insight-based sales approach.
Required skills, knowledge and abilities
M.Sc. or B.Sc. degree (Sales/Marketing and/or Technical).
Minimum 3-5 years of relevant job experience, preferably in chemical or biochemical sciences.
Prior account management experience with demonstrated sales pipeline management abilities.
Interpersonal skills to be able to communicate and relate to customers and colleagues of differe