Do you enjoy tracing a billing discrepancy back to its exact root cause — and turning that precision into real dollars recovered for the business?
At Identidad Tech, we've spent over 25 years building telecommunications solutions for carriers and enterprises worldwide: Wholesale Voice, SMS, Cloud Numbering, and Managed Services. We operate globally with lean, focused teams — which means this role isn't a back-office numbers job. You'll own the full billing dispute cycle end-to-end, work directly with our AR & Treasury Associate, and interact regularly with international carriers. If you want a role where your analytical precision has direct, visible financial impact, keep reading.
What you'll do
Own the end-to-end voice and SMS billing dispute cycle — analyzing CDR/EDR and reconciling carrier traffic records against our internal platforms.
Investigate root causes of discrepancies and dispute differences between platform measurements and carrier invoices per contract terms.
Resolve carrier and customer invoice disputes, validating claims to accept or reject based on contractual terms.
Maintain the dispute log aligned with the accounting system and prepare the weekly dispute report.
Respond to inquiries related to billing discrepancies, rates, and commercial agreements — and send CDR/EDR files per established procedure.
Support treasury, collections, and financial reporting: process credit memos and accruals from disputes/adjustments, and support AR/AP Aging, past-due, and SOA reporting.
Support financial statement analysis for counterparty credit assessments.
Requirements
Degree in Finance, Business Administration, Industrial Engineering, Accounting, or a related field.
4+ years Real, hands-on experience reconciling and resolving billing discrepancies with vendors/carriers and customers — comparing internal records against invoices and managing the reconciliation process to resolution
📌 Revenue Assurance (Bogotá)
🏢 Identidad
📍 Bogotá
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.