Hi, I'm Juhi Banerjee, your Recruiter and guide to joining CSG We are excited to learn more about you and your unique background.
Xponent Engineering builds and operates cloud native JO and Analytics solutions for enterprise customers. As an Operations Engineer II on JO Platform DevOps, you help keep our globally distributed SaaS reliable and improve how we run it in AWS—partnering with software engineering, JO Platform TechOps, and customer-facing teams. This is a small, high-velocity team where you can have an outsized impact: you ship automation, document what you build, and grow toward senior platform work.
We are looking for an Operational Engineer II who will:
Platform operations & support — Support production and non production JO and Analytics environments across regions; troubleshoot incidents with peers and TechOps; contribute to root-cause analysis and follow-up improvements.
Automation & tooling — Build and maintain Bash and Python scripts and small tools for deployments, diagnostics, data/ops workflows, and reducing manual toil.
CI/CD & infrastructure — Contribute to Azure DevOps pipelines, Terraform-managed AWS resources, and Kubernetes (EKS) workloads; follow Git-based change practices and team standards
Observability — Help operate monitoring and alerting (Prometheus, Grafana, CloudWatch); tune dashboards and runbooks so issues are visible early.
Cross-team delivery — Coordinate with Development, Professional Services, and Support on releases, environment needs, and customer-impacting work; communicate clearly in a distributed team.
Documentation & enablement — Write runbooks, READMEs, and handoffs for systems you touch; make it easy for the next engineer to operate what you built.
Continuous improvement — Question how things work, propose safer/faster patterns, and adopt modern DevOps, cloud, and data pipeline (ETL/streaming) practices where they fit our stack.
Is this opportunity right for you? We are looking for candidates who have:
2–4+ years in
📌 Operational Engineer II (Bogotá)
🏢 Csg
📍 Bogotá