Epic Resolute Professional Billing (PB) & Claims Analyst
Location: Medellin, Colombia
Work Mode: Work from Office (5 Days a Week) – No Work From Home / No Hybrid
Shift Timings: 5:30 PM – 2:30 AM IST (Aligned with U.S. Eastern Time)
Job Summary
We are seeking an experienced Epic Resolute Professional Billing (PB) & Claims Analyst to join our healthcare IT team. The idóneo candidate will have hands-on experience in implementing, configuring, supporting, and optimizing the Epic Resolute Professional Billing (PB) module, with expertise in claims management and physician revenue cycle workflows. The candidate will collaborate with billing, coding, revenue cycle, and operational teams to enhance billing accuracy, streamline claims processing, and improve reimbursement outcomes.
Key Responsibilities
Configure, maintain, and support the Epic Resolute Professional Billing (PB) application.
Gather, analyse, and document business and operational requirements from professional billing and revenue cycle stakeholders.
Design, build, test, validate,



and deploy Epic Resolute PB enhancements and system changes.
Configure and support physician billing workflows, charge capture, claims generation, payment posting, denials management, and reimbursement processes.
Support electronic claims submission, claim edits, remittance processing, and claims troubleshooting.
Troubleshoot production issues, perform root cause analysis, and implement system improvements.
Participate in Epic implementations, upgrades, optimisation initiatives, and enhancement projects.
Execute unit testing, integrated testing, and User Acceptance Testing (UAT).
Develop and maintain build documentation, workflow diagrams, technical specifications, and support documentation.
Collaborate with other Epic application analysts to ensure seamless integration with Hospital Billing (HB), Patient Access, Cadence, Prelude, and other Epic modules.
Ensure all configurations comply with Epic best practices, payer requirements, and

📌 Epic Resolute Professional Billing (Medellín)
🏢 Interscripts
📍 Medellín