Supervisor, Service Delivery Management (Bogotá)

Supervisor, Service Delivery Management (Bogotá)

10 ago
|
Xerox
|
Bogotá

10 ago

Xerox

Bogotá

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s general, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Lexmark a Subsidiary of Xerox Corporation

Overview:

Join our Central Site Operations team as a Central Site Ops (CSO) Lead, where you will play a key role in supporting managed services billing operations and ensuring operational excellence across multiple customer accounts. In this role, you will oversee billing processes,



financial performance, and team leadership while delivering high-quality service aligned with client Statements of Work (SOW). You will collaborate across functions to drive accuracy, compliance, and customer satisfaction.

Why Join This Team:

Opportunity to lead a high-impact operations team supporting managed services delivery.
Work in a collaborative environment focused on operational excellence and customer success.
Influence financial performance through ownership of account billing and profitability.
Develop leadership experience while managing cross-functional processes.
Contribute to continuous improvement in a dynamic service delivery organization.

What You Will Do:

Lead billing operations for multiple managed services accounts in accordance with customer Statements of Work (SOW).
Oversee day-to-day billing activities, including pre-invoicing, invoice validation, purchase order requests, and in

📌 Supervisor, Service Delivery Management (Bogotá)
🏢 Xerox
📍 Bogotá

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