We are seeking a talented individual to join our Client Financial team at Marsh. This role will be based in Bogota, Colombia. This is a hybrid role that has a requirement of working at least three days a week in the office.
We are seeking a detail-oriented and organized individual to join our team as a Client Financial Coordinator reporting to the Client Financial Manager at Marsh. In this role, you will be responsible for delivering a consistent and exceptional client experience regarding all financial aspects of Marsh engagements. Your efforts will contribute to improved client satisfaction and ensure that our organization maintains a healthy financial position while meeting its financial obligations.
We will count on you to:
Proactively track client placements and manage premium billings to ensure all items are invoiced in a timely manner
Ensure appropriate documentation is included for submission of invoice requests to a centralized invoicing team
Address any client or colleague inquiries to ensure invoicing is complete including corrections as needed
Support proactive credit control with the Client to avoid Notice of Cancellations (NOCs) and Marsh Bad Debt
Resolve client invoicing issues, payment reconciliation discrepancies, and NOCs, ensuring client teams, Fiduciary Accounting, carriers, and clients are engaged accordingly
Work with Account Owners, Client Teams, clients and internal functional teams to research and resolve billing discrepancies and unbilled items
Solution for open Revenue Recognition and similar internal revenue reserve items
What you need to have:
Must be fluent in English and French (spoken and written)
Bachelor’s or Technical Degree
Minimum one-year professional experience, preferably in client invoicing, accounts receivable / accounts payable, or related field in insurance, financial services, or Business Process Outsourcing (BPO)
Strong problem-solving skills
Excellent attention to details and ability to manage multiple client accou