We are actively hiring experienced Collections Specialists located in Barranquilla, Colombia to join our growing team.
This role is adecuado for professionals with strong third-party collections experience who are confident handling difficult conversations, negotiating payment arrangements, and working in a fast-paced, target-driven environment. We are looking for candidates with excellent English communication skills, strong objection-handling abilities, and a solid understanding of collections compliance and FDCPA regulations.
If you are motivated by performance, enjoy helping resolve accounts professionally, and are looking for a long-term remote opportunity with growth potential, we would love to hear from you.
Key Responsibilities
Handle inbound and outbound collections calls professionally and efficiently
Negotiate payment arrangements and resolve delinquent accounts
Maintain consistent follow-up communication with customers
Accurately document all account interactions and updates
Ensure full compliance with FDCPA and collections regulations
Meet and exceed individual and team performance goals
Maintain professionalism and composure during challenging conversations
What We Offer
On-site work opportunity in Barranquilla, Colombia
Competitive weekly compensation in USD
Uncapped commission structure
Growth and advancement opportunities
Supportive, performance-driven team culture
Ongoing training and coaching
Hiring Process
To ensure fairness and consistency, all applicants must complete every stage of the hiring process.
Our process includes:
Resume and Prescreen Questionnaire Review
One-Way Video Interview
Live Teams Interview
Final Interview
Please note:
This is an English-speaking role that requires strong written and verbal English communication skills.
All resumes must be submitted in English to be considered.
Applicants must be phy