Accounting, Accounting & Finance, Accounts Receivable, Billing, Cash Application, Collections, Collections Operations, Credit & Collections, Financial Operations

Hours: Full-Time, aligned with EST business hours

The Opportunity

Royal York Property Management is seeking an experienced receivables professional to oversee customer account accuracy, overdue balance recovery, payment follow-up, and collection reporting.

This position combines financial administration with direct customer communication. The person hired will be expected to maintain reliable account records while actively moving unpaid balances toward resolution.

You must be able to determine why an account remains unpaid, distinguish between billing problems and genuine collection risk, coordinate with internal departments, and take appropriate action without constant supervision.

This is a senior individual-contributor position. It is not intended for someone whose experience is primarily limited to issuing invoices, posting receipts, or sending standard payment reminders.





Previous Experience Supporting Canadian Companies Is Required.

Professional Profile

You are persistent without being unnecessarily aggressive.

You can protect a professional customer relationship while remaining direct about payment obligations, deadlines, and missed commitments.

You understand the difference between a customer who has a legitimate dispute, a customer experiencing financial difficulty, and a customer who is avoiding payment.

You keep accurate notes, follow through consistently, and know when an account requires escalation.

Most importantly, you are comfortable being accountable for vigente collection outcomes rather than simply the number of calls or emails completed.

Core Responsibilities

Collections and Account Recovery

Contact customers by telephone and email regarding outstanding balances
Manage follow-up across current, 30-, 60-, and 90-day receivables
Prioritize accounts based on age, value, paymen

📌 Senior Accounts Receivable (Medellín)
🏢 Royal York Property Management
📍 Medellín