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Your role at Clorox:
At The Clorox Company, we are committed to building brands that people trust and love. As an Order Management Specialist, you will play a critical role in delivering an outstanding customer experience by ensuring accurate, efficient, and service-oriented management of customer purchase orders.

This position is responsible for the end-to-end order management process, from order receipt through final delivery to the customer, ensuring compliance with Clorox’s corporate policies, procedures, and service standards. You will work closely with cross-functional teams such as Sales, Planning, and Transportation, as well as with external customers, to ensure efficient operations at optimal cost.
In this role, you will:
Order Management & Validation
Review, validate,



and process customer purchase orders in SAP.
Ensure order accuracy, validity, and compliance with delivery requirements.
Schedule delivery appointments based on inventory availability and purchase order validity.
Reserve and allocate inventory for approved orders to ensure timely shipment.
Ensure complete and accurate delivery information (preferred delivery date, appointment time, and confirmation).
Planning & Inventory Collaboration
Partner with the Planning team to ensure inventory availability and prevent order cancellations.
Monitor inventory availability daily using the Daily SKU report.
Coordinate and participate in Daily SKU review meetings.
Customer & Delivery Coordination
Negotiate delivery dates and conditions directly with customers when required.
Collaborate with the Sales team to ensure on-time and in-full receipt of merchandise.
Approve demurrage charges and/or returns in accordance with

📌 Order Operations Specialist (Bogotá)
🏢 The Clorox
📍 Bogotá