About Spotlight Media

Spotlight Media is a leading TikTok Shop Partner agency, scaling some of the most recognizable brands in social commerce. We are a TikTok Shop–only agency-meaning everything we do, build, and hire for is focused on winning on this platform.

We’ve helped brands launch, scale, and reach millions in GMV on TikTok Shop, and we believe the future of e-commerce is social. Our team is built around high-agency operators who take ownership, move fast, and grow into leaders.

This is not a support role for the sake of support. It’s a training ground for future operators and Account Managers.

Role Overview

This role is the execution and operations backbone for TikTok Shop accounts.

You’ll work directly under an Account Manager, helping translate strategy into action, maintain shop health, coordinate cross-functional work, and ensure flawless execution across multiple client accounts.

What You’ll Do

TikTok Shop Operations

Register campaigns, flash sales, and backend promotions
Execute day-to-day TikTok Shop backend operations, including:




Campaign setup and monitoring
Product and shop management
In-system sampling workflows
Content tracking and GMV delivery
Coordinate sample orders and product logistics
Support CRM campaign setup
Monitor shop health, inventory status, listings, and campaign readiness
Proactively flag operational risks or issues
Creator & Affiliate Operations

Manage creator and affiliate communication and coordination
Draft and maintain creator content guidelines and briefing documents
Track sample requests, deliveries, posting status, and creator compliance
Support affiliate and paid collaboration programs from sourcing through posting
Oversee and guide VA execution related to creator communication, sampling, and data entry

Content & Ads Execution Support

Identify strong-performing TikTok Shop content and surface top creatives
Support creative rotation by flagging ads for testing or boosting
Maintain content and performance docum

📌 Ecommerce Operations Specialist (Colombia)
🏢 Spotlight Media
📍 Colombia