Take down infringements across the global client book, managing platform removal queues and enforcement cases at speed and quality, and taking on a large share of the team's administrative and operational work. This is a global-support role: it works the worldwide enforcement queues rather than a single local market.
About Protect
We help Protect our customers’ ideas and innovations
Key Responsibilities
Job Overview
Manage takedown and removal queues across integral marketplaces, social and web channels.
Action enforcement cases end to end, from detection to resolution.
Take on a significant share of the team's administrative and operational tasks: case logging, queue and ticket administration, evidence collation, reporting support and general coordination.
Maintain accurate case, evidence and platform records.
Track removal outcomes and feed data back to the Client Experience and Engineering teams.
Support onboarding of new clients into the enforcement workflow.
Skills & Experience
Detail-oriented and process-driven, comfortable working high-volume queues.
Highly organised, with strong administrative and coordination skills.
Entry-level friendly; experience in brand protection, trust & safety or content moderation is a plus.
Clear written communication in English for platform notices and escalations.
Life at RWS
Life at RWS - If you like the idea of working with smart people who are passionate about growing the value of ideas, data and content by making sure organizations are understood , then you’ll love life at RWS.
Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career.
In return, we expect all our people to live by the values that unite us: to partner, putting clients fist and winning together, to pioneer, innovati
📌 Enforcement Coordinator (Colombia)
🏢 RWS Group
📍 Colombia
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