This is a remote position for candidates based in Bogota, Colombia.

About Sezzle:

With a mission to financially empower the next generation, Sezzle is
revolutionizing the shopping experience beyond payments, blending cutting-edge
tech with seamless, interest-free installment plans that make shopping smarter
and more accessible. We’re not just transforming payments; we’re redefining how
people discover, interact with, and purchase the things they love while driving
real impact on merchant sales through increased conversions and higher order
values. As we continue to shape the future of fintech and retail, we’re building
an innovative, dynamic team passionate about creating more than just a
transaction but a truly unique shopping journey. If you’re excited about pushing
boundaries in tech and delivering a game-changing experience for consumers and
merchants alike, come join us at Sezzle and help create the future of shopping

About the Role:

We are seeking a talented and motivated Customer Agent who is best in class with
a high IQ plus a high EQ.



This role presents an exciting opportunity to thrive
in a dynamic, fast-paced environment within a rapidly growing team, with
abundant prospects for career advancement.

Are you passionate about driving customer success? Addicted to solving problems?
So are we. We are looking for a customer-driven problem solver at Sezzle. With a
fun, genuine, and empathetic voice, you will be troubleshooting and writing
clear and concise instructions to solve questions about utilizing Sezzle. You
have excellent written and verbal communication skills. You are dependable,
resourceful, and get joy from going beyond to make customers successful.

What You'll Do:

* Provide clear, prompt, detailed, empathetic, and customer-oriented support to
our consumers
* Showcase passion and connection with the nooks and crannies product
* Assist customers to resolve basic to complex inquiries via email, live chat,
and phone call
* Build a network of supp

📌 Customer Service Agent (Bogotá)
🏢 Sezzle
📍 Bogotá