About Planet
Planet is a integral provider of integrated technology and payments solutions for retail and hospitality customers.
We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.
Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.
Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets.
Role overview:
The DCC Field Executive is responsible for driving adoption of Dynamic Currency Conversion (DCC) across key merchants (“pareto” accounts) in Bogotá. This is a 100% field‑based role, requiring daily visits to merchant locations to train, promote, and support DCC usage directly at the point of sale.
What you'll do:
On‑site Merchant Training Deliver in‑person training sessions to merchant staff in Bogotá,
ensuring proper understanding and execution of DCC transactions.
Field Promotion Actively promote DCC during on‑site visits, positioning it as a value‑added service for international customers and a revenue driver for merchants.
Operational Field Support Provide hands‑on assistance with POS terminals and transaction flows, coordinating with Redeban and Planet Payment teams when technical issues arise.
Performance Monitoring Track adoption metrics (acceptance rate, transaction volume, average ticket) during field visits and report findings to management.
Relationship Management Build and maintain strong merchant relationships through consistent in‑person engagement, ensuring alignment with DCC program objectives.
Who you are:
Experience in client‑facing roles within payments, financial services, or retail.
Strong communication and training skills, capable of engaging diverse merchant profiles.
Basic technical knowledge of POS terminals and payment pr