Epic Patient Access, RTE & Referrals Analyst
Location: Medellin, Colombia
Job Summary:
We are seeking an experienced Epic Patient Access, RTE & Referrals Analyst to join our healthcare IT team. The adecuado candidate will have hands-on experience in implementing, configuring, supporting, and optimizing the Epic Patient Access suite, including Real-Time Eligibility (RTE) and Referrals. The candidate will work closely with patient access, registration, scheduling, revenue cycle, and clinical teams to streamline patient intake, insurance verification, referral management, and front-end revenue cycle processes.
Key Responsibilities
Configure, maintain, and support the Epic Patient Access, RTE, and Referrals applications.
Gather, analyze, and document business and operational requirements from patient access, scheduling, and revenue cycle stakeholders.
Design, build, test, validate, and deploy Epic Patient Access enhancements and system changes.
Configure and support patient registration, insurance verification, eligibility checks, referral workflows, and authorization processes.




Support Real-Time Eligibility (RTE) transactions and troubleshoot payer connectivity and eligibility issues.
Build and maintain referral workflows, work queues, scheduling rules, and insurance-related configurations.
Troubleshoot application issues and provide timely production support.
Participate in Epic implementations, upgrades, optimization initiatives, and enhancement projects.
Perform unit testing, integrated testing, and User Acceptance Testing (UAT).
Develop and maintain build documentation, workflow diagrams, technical specifications, and support documentation.
Collaborate with other Epic application analysts to ensure seamless integration with Cadence, Prelude, Resolute, MyChart, and other Epic modules.
Ensure all configurations comply with Epic best practices, healthcare regulations, and organizational governance standards.
Requirements
3+ years of hands-on experience with Epic Patient

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