* Manage and support a regional client portfolio as part of a collaborative
team.
* Create, schedule, and administer onboarding activities and tasks.
* Maintain accurate and up-to-date onboarding statuses throughout the process.
* Ensure a smooth onboarding experience for vendors across multiple accounts
and regions.
Coordinate Vendor Information & Contract Updates
* Maintain vendor documentation and information within company systems.
* Support ongoing contract maintenance and data updates.
* Verify data accuracy with external vendors to ensure alignment with agreed
business relationships and customer requirements.
Analyze & Resolve Onboarding Challenges
* Review and analyze onboarding processes to identify obstacles and improvement
opportunities.
* Research, evaluate, and support the selection of alternative suppliers when
onboarding challenges arise.
* Assist in resolving onboarding issues while ensuring service continuity.
Communication & Stakeholder Support
* Provide clear communication regarding onboarding status,
progress, and
completion timelines.
* Collaborate with vendors, customers, and cross-functional teams across
different geographical regions.
* Support additional projects and responsibilities assigned by management.
What Makes You a Great Fit
Required Qualifications
* Fluency in both English and Spanish (written and spoken).
* Minimum of 2 years of experience in a related field.
* Basic working knowledge of customer or vendor onboarding processes.
* Proven service delivery experience supporting enterprise applications.
* Experience working with stakeholders across multiple geographical regions.
* Strong communication and interpersonal skills.
* Negotiation skills with the ability to manage and resolve conflicts while
maintaining positive relationships.
* Ability to establish and maintain productive relationships with clients,
vendors, and cross-functional team members.
* Ability to work in
📌 Vendor Management Specialist (Bogotá)
🏢 Gp Strategies
📍 Bogotá
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