SellCord is a leading agency specializing in launching and scaling brands exclusively on Walmart Marketplace. As Walmart-approved partners, we help businesses grow by optimizing their presence on the platform and driving long-term, sustainable success.
As our company continues to expand, we're launching new services, improving internal operations, and building scalable systems that support both our clients and our teams. We're looking for an Operations & Implementation Specialist who thrives in fast-paced environments, enjoys solving complex problems, and is excited to help shape the future of our operations.
About The Role
As an Operations & Implementation Specialist, you'll work directly with our Operations leadership to launch new services, optimize internal processes, and drive operational excellence across the organization.
We're looking for someone who can operate independently, bring structure to ambiguity, and take ownership of projects from idea to execution. You'll help create scalable processes, manage cross-functional initiatives, support customer onboarding and service activation, and continuously improve how we deliver value to our clients.
The idóneo candidate is an excellent communicator, highly organized, proactive, and comfortable making decisions in an environment where not every answer already exists.
Roles & Responsibilities
Lead customer onboarding and new service activation to ensure a seamless client experience.
Coordinate cross-functional implementation projects from planning through execution.
Manage project timelines, deliverables, and stakeholder communication across multiple teams.
Build, document, and continuously improve operational processes and Standard Operating Procedures (SOPs).
Identify operational bottlenecks and implement scalabl