About the Company
RS2 offers secure payment services, payments software and managed services to over 130 clients in more than 35 countries. It is a group of companies with offices in Malta, Germany, Philippines, Jordan and USA. Constant growth and expansion of the company offers exciting opportunities for growth and career progression to its most successful employees.
The company upholds the highest industry standards and RS2’s in house designed payments solution is a software of choice by many of the world’s leading and most innovative banks and financial institutions.

About the Role
We are seeking candidates with a minimum of 3 years of experience in the card payments field.
The Business Support Analyst – Client Focus is a hybrid role combining Business Analysis, Client Relationship Management, Service Delivery and Production Support responsibilities. The successful candidate will be responsible for managing the full client lifecycle, from requirements gathering and solution implementation through to post-go-live support and service delivery.
During implementation projects,



the Business Support Analyst – Client Focus will work closely with clients and internal teams to gather and analyse business requirements, coordinate change requests, support testing activities, oversee release readiness, and ensure successful solution delivery. The role plays a key part in ensuring that all changes are delivered through RS2’s Release Management process while maintaining quality standards and meeting client expectations.
Following go-live, the Business Support Analyst – Client Focus will retain ownership of assigned client relationships and act as the primary point of contact for BAU matters. This includes managing production incidents, coordinating issue resolution, overseeing service requests, monitoring SLA compliance, facilitating communication between clients and internal teams, and driving problem management activities to ensure service stability and continuous improveme

📌 Business Support Analyst (Bogotá)
🏢 RS2
📍 Bogotá