10 ago
|
Gaslamp Law Group
|
Medellín
10 ago
Gaslamp Law Group
Medellín
Company Description Gaslamp Law Group, PC is a California plaintiff-side law firm based in Beverly Hills, serving clients throughout the state in Personal Injury and California Lemon Law matters. The firm represents individuals after serious accidents and consumers facing ongoing vehicle defects under the Song-Beverly Consumer Warranty Act. The team emphasizes disciplined case management, clear communication, and systems-driven workflows to keep cases progressing efficiently. Gaslamp Law Group coordinates medical treatment, develops liability and damages evidence, and enforces statutory rights to pursue fair remedies and results. The firm values responsiveness, transparency, and a client-centered strategy in every case.
Role Description The Remote Intake Specialist – Personal Injury (Bilingual English / Spanish) is a full-time role responsible for handling new client inquiries, screening potential cases, and gathering initial facts in both English and Spanish. This position conducts detailed intake interviews, documents accident circumstances,
captures medical and insurance information, and ensures accurate data entry into case management systems. The specialist will communicate with prospective clients by phone, email, and text, provide clear explanations of the intake process, and set expectations for next steps. The role includes coordinating with attorneys and support staff to route qualified leads, schedule consultations, and follow up promptly on outstanding information. This is a remote position that requires consistent availability, professional communication, and strong attention to detail in a fast-paced, high-volume intake environment.
Qualifications
Strong Communication skills, including clear verbal and written communication in both English and Spanish.
Experience with Client Intake and information gathering in a legal, medical, or professional services setting.
Excellent Interpersonal Skills and Customer Service abilities, with a calm, empathetic app
📌 Remote Intake Specialist (Medellín)
🏢 Gaslamp Law Group
📍 Medellín