At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The Position
As part of the Roche Cloud Platform (RCP) AWS team, we provide the enterprise cloud foundation that empowers Roche's cutting-edge business units to innovate safely, efficiently, and at scale.
The Opportunity
As a Senior Customer Integration Engineer, you will serve as the strategic bridge between Roche’s advanced Business Units (e.g., gRED/pRED Computational Science CoE) and our enterprise AWS Cloud Platform. You will act as the primary partner to translate business pain points into platform features, design integration patterns, and ensure internal teams maximize the platform's potential.
Key Responsibilities:
Integration & Best Practices: Lead end-to-end cloud integration for dedicated Business Units (BUs), serving as the primary "how-to" platform expert and defining team-wide integration patterns
Problem Solving & Continuity: Resolve highly ambiguous technical problems without standard pre-existing tools. Manage follow-the-sun production incidents handed off from alternate time zones
Stakeholder & Vendor Management: Partner directly with BU leadership and senior technical stakeholders. Coordinate with our Managed Service Provider (MSP) to drive incident resolution and platform satisfaction
Platform Strategy: Anticipate business shifts to influence the technical evolution and feature roadmap of the enterprise cloud platform
Who You Are:
Experience: Extensive background designing and implementing enterprise cloud-based solutions, using automation and cloud-native patterns to solve high-impact