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Regional Collections Lead
Location: Bogota, Colombia
Monks Technology Services, part of Media.Monks and S4 Capital, is a integral consulting firm mastering AI-powered transformations for the Fortune 100. We combine long-term strategic thinking, deep enterprise experience, and a human-centered approach to help clients transform business processes and dominate their industries.
As part of our commitment to inclusion and in compliance with Law 2466 of 2025 from Colombia, we have available spaces for people with disabilities.
About The Role
As a Regional Collections Lead,
you’ll lead a regional Finance team responsible for post-billing Order-to-Cash activities across LATAM and NAMER entities, driving collections performance, reducing aged debt, improving working capital outcomes, and ensuring an efficient, compliant, and customer-focused collections service.
Responsibilities
Lead, coach, and develop a team of Collections Specialists and Team Leads
Oversee regional collections performance and drive achievement of cash collection, overdue debt, and DSO targets
Monitor team KPIs, productivity, service levels, and collections reporting
Review aged debt and prioritize collection activity based on risk, value, and business impact
Support resolution of escalated or complex customer accounts, disputes, overdue invoices, and payment delays
Partner with Controllership, Cash Applications, Cash & Banking, Billing, Credit, and other Finance teams to resolve payment and account issues
Ensure co
📌 Regional Collections Lead (Bogotá)
🏢 Monks
📍 Bogotá