Customer Success & Support Bogota Colombia Remote Lead Permanent Jul 23, 2026
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Core Responsibilities
Serve as the primary client engagement point person for strategic clients, building strong and trusted relationships. Proactively analyze market, category, consumer, and industry data to identify trends and actionable insights. Develop recurring and ad hoc reports, presentations, and insight-driven recommendations for clients. Deliver client training sessions and onboarding programs to help users navigate NielsenIQ platforms.
Requirements
3-6 years of experience in Consumer Insights, Market Research, FMCG, Analytics Consulting, Customer Success, or Account Management. Bachelor's degree required. Strong analytical skills with the ability to interpret data and generate meaningful business insights.
Advanced proficiency in Microsoft Excel and experience with dashboards or business intelligence tools.
Additional Information
Experience Level
Mid-Level
Employment Type
permanent
Work Mode
Remote
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