Company Overview:
General Technology Services is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer a multitude of opportunities for professionals to elevate their careers and experience substantial growth. Joining our team means engaging with expansive engineering teams across Latin America, Philippines and the United States, contributing to cutting-edge developments in multiple industries.
Position Title: Senior Salesforce Administrator
Location: LATAM
What you will be doing:
We are seeking a proactive and highly autonomous Senior Salesforce Administrator to lead the optimization and maintenance of our Salesforce environment, primarily supporting our franchise sales and agency management teams. This is a "one-person show" role that requires a professional capable of managing the platform independently, translating vague business requests into technical solutions,
and bridging the gap between legacy code and modern declarative automation.
Automated User Lifecycle Management: Design and implement automated solutions for user activation, deactivation, and periodic access reviews to enhance security and efficiency, reducing manual administrative load.
Declarative Migration & Optimization: Identify opportunities to read and interpret legacy Apex code (specifically in lead routing) and migrate it into scalable Salesforce Flows to improve system maintainability.
Lead Management & Routing: Optimize lead flow logic, including "round-robin" assignment rules and stage-based communications for prospect management.
Platform Governance: Act as the primary administrator for system stability, managing objects, fields, validation rules, and ensuring a healthy deployment cycle between Dev and Production environments.
Advanced Data Integrity: Maintain high standards of d